Dashboard & directory
UX Research / product design / a/b testing / user observation
Overview
The Brief:
denTEL is a directory that gives the power to the patients. Patients can find dentists within their area that take their insurance and price shop for their treatment all without having to step foot in a dentist office.
Role:
Lead Product Designer
Team:
Deanna Brusca
The problem
Research shows that more patients are price shopping for dental care before choosing a dentist and booking their procedure. On the other hand dentists feel like this takes up a lot of time and both patient and dentist would benefit from transparency.
The Solution
A directory that makes it easy to find and book dentists in their area with pricing upfront, benefitting both the patient and the dentist.
dental directory
Patients can search by name, area, treatment or symptoms. The detailed filter and tagging system allows you to narrow your search and find a better match for you.
Action items:
Book an appointment
View a dentists profile
View patient result photos
Request a quote
Save a dentist to your favorites
Dentist profile
Here the patient can find more information about this dentist such as their bio, reviews and before and after photos. The side bar form to book an appointment or request a quote follows the user down the page as they scroll for accessibility.
Action items:
Book an appointment
View pricing packages
Check your insurance
Request a quote
Save this dentist to your favorites
Patient dashboard
Designed to increase conversion rates, we wanted the patient dashboard to be simple and provide easy access to all of denTELs features. From the dashboard patients can:
Enter a search that brings them to the directory with results
Manage appointments for themselves & their family
Track when their next cleaning is due
View their saved providers and book an appointment
Message providers
Access their account & settings info
